On the 23rd April the catch on the laptop section of my Think Tank Airport Accelerator V2.0 gave up the ghost…. a little plastic lug sheared off. Meaning that the section couldn’t be locked. A quick tweet to colleagues to see if they a knew of a solution, within a few hours both the UK importer & the manufacturer got in touch, the manfacturer messaged to say send us your address we will ship a replacement. Today (May the Fourth be with you) a parcel from the US arrived complete with not one, but two replacement buckles.
The result 10 minutes later with the aid of a swiss army knife the broken part was replaced, in fact I think it took me longer to open the jiffy bag it was shipped in than to did to swap out the damaged component.
Hey Paul, glad it’s all fixed up! Thanks for the blog post, we appreciate it!